Leading Across Global Cultures
A common ‘best practice’ for giving performance feedback in Germany may result in human resources disaster if practiced in Brazil.
Publicly recognizing a highly performing employee with an individual award might be viewed as a motivator in the United States, but will likely cause embarrassment and backfire in Japan.
Consistently starting your regular team meeting 15 minutes after the scheduled time may be acceptable in Italy, but will be likely viewed rather differently across the mountains in Switzerland.
In today’s global economy, the ability to fluently understand and adapt to the many cultural differences of employees around the world has become an essential skill for any leader. To successfully influence employees across multiple regions, today’s leaders must first consider the differing behavioral norms and cultural expectations of their associates from around the world and then respond accordingly. In this learning program, participants first learn how our world’s ‘culture-clusters’ define leadership and their expectations of manager very differently. Then, through multiple group activities and case studies, leaders will explore specific leadership strategies to better adapt their behaviors to meet the varying cultural expectations regarding:
Cultural etiquette and norms
Employee communicating strategies
Acceptable team behaviors
Delegating assignments
Recognition and reward preferences
Conflict management
Facilitating team meetings
Training & development techniques
Time management strategies
Giving performance feedback
Program Details
Format: (1) Classroom or (2) a series of Interactive Webinars (Virtual)
Duration: 4 hrs to 2 days - varies in scope desired
Size: 8- 24 participants per session